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Privacy Policy

Privacy Policy | Event Studio BON

1. Introduction

Event Studio BON (hereinafter referred to as "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website https://eventstudiobon.com and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

We are a full-service event management agency based in Georgia, operating internationally. Our registered contact email is helen.bzhalava@gmail.com.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We may collect the following categories of personal data when you interact with our website or services:

3.1 Information You Provide Voluntarily

  • Contact details: Full name, email address, phone number, company name, and any other information you submit via our contact forms or email correspondence.
  • Event requirements: Information about your event preferences, budget range, dates, guest count, and other details necessary to provide our event planning and management services.
  • Communication data: Records of your correspondence with us, including emails, phone calls, and messages sent via social media platforms (Facebook, Instagram, Telegram, WhatsApp).

3.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information using cookies and similar tracking technologies:

  • Usage data: Pages visited, time spent on pages, click patterns, referring URL, and navigation flow.
  • Device data: IP address, browser type and version, operating system, device type, screen resolution.
  • Analytics data: Aggregated visitor statistics processed through Google Analytics 4 (GA4) and Google Tag Manager.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under applicable data protection law (including GDPR):

  • Consent: Where you have given clear consent for us to process your data for specific purposes, such as receiving marketing communications or accepting cookies.
  • Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., planning and executing an event).
  • Legitimate interests: Where processing is necessary for our legitimate interests, such as improving our website, analyzing visitor behavior, and responding to inquiries, provided your interests and fundamental rights do not override those interests.
  • Legal obligation: Where processing is necessary to comply with applicable legal obligations.

5. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide event planning and management services
  • To send you proposals, quotes, and event-related information
  • To communicate with you via phone, email, or messaging platforms (Telegram, WhatsApp)
  • To improve our website, services, and user experience
  • To analyze website traffic and usage patterns using Google Analytics 4
  • To comply with legal obligations and protect our legal rights
  • To send promotional materials and updates only with your explicit consent

6. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and analyze traffic. You can manage your cookie preferences through our cookie consent banner or your browser settings.

6.1 What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your actions and preferences over a period of time, so you do not have to re-enter them whenever you return to the site or browse from one page to another.

6.2 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the proper functioning of our website. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without these cookies.

  • cookies_policy: Stores your cookie consent preference. Expires after 365 days. First-party cookie.

Analytics and Performance Cookies

We use Google Analytics 4 (GA4) and Google Tag Manager to collect information about how visitors use our website. This helps us improve our site and understand what content is most valuable.

  • _ga: Used by Google Analytics to distinguish unique users. Expires after 2 years. First-party cookie.
  • _ga_<container-id>: Used by Google Analytics to persist session state. Expires after 2 years. First-party cookie.
  • _gid: Used by Google Analytics to distinguish users. Expires after 24 hours. First-party cookie.
  • _gat_gtag_<property-id>: Used by Google Analytics to throttle request rate. Expires after 1 minute. First-party cookie.
  • _gtm_*: Used by Google Tag Manager to manage script loading. Session cookie.

6.3 Third-Party Services

We use the following third-party services that may set cookies or collect data:

  • Google Analytics 4 (GA4): Analytics service provided by Google LLC. Google Privacy Policy. Measurement ID: G-P78N44VP5W.
  • Google Tag Manager: Tag management system by Google LLC. Container ID: GTM-TD9VWF37. Google Privacy Policy.
  • Google Fonts: Font hosting service. Google Privacy Policy.
  • YouTube: Video content embedded on our website. Google Privacy Policy.
  • Fancybox: Lightbox library for media display. Operates client-side without external data transmission.
  • Swiper: Touch slider library. Operates client-side without external data transmission.

6.4 How to Manage Cookies

You can control and manage cookies in several ways:

  • Cookie banner: When you first visit our website, a cookie banner appears allowing you to accept or decline non-essential cookies.
  • Browser settings: Most web browsers allow you to control cookies through their settings. You can delete existing cookies, block all cookies, or set preferences for specific websites.
  • Opt-out tools: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Please note that disabling essential cookies may affect the functionality and performance of our website.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data only in the following circumstances:

  • Service providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., Google Analytics, hosting providers). These providers are contractually bound to keep your data confidential and process it only for the purposes we specify.
  • Legal requirements: We may disclose your data if required to do so by law or in response to valid legal requests from public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
  • Consent: We may share your data with third parties when we have obtained your explicit consent to do so.

8. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. This includes transfers to Georgia (where we are based) and to servers operated by our third-party service providers (e.g., Google servers may be located in the United States or elsewhere).

When we transfer your data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required by applicable law.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements:

  • Contact form inquiries: Retained for up to 2 years after the last communication, unless a longer period is required by law.
  • Event project data: Retained for the duration of the contract and up to 5 years thereafter to comply with legal obligations.
  • Analytics data: Retained in anonymized form indefinitely. User-level data is retained for 14 months as per Google Analytics default settings.
  • Cookie consent preference: Stored for 365 days.

10. Your Rights

Under applicable data protection law, you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request correction of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): You have the right to request deletion of your personal data, subject to certain conditions.
  • Right to restrict processing: You have the right to request restriction of processing your data in certain circumstances.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to object: You have the right to object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data violates applicable law.

To exercise any of these rights, please contact us at helen.bzhalava@gmail.com. We will respond to your request within 30 days.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure HTTPS encryption for all data transmitted via our website
  • Access controls limiting data access to authorized personnel only
  • Regular review of our data collection, storage, and processing practices
  • Use of reputable third-party service providers with demonstrated security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

12. Social Media and External Links

Our website includes links to our social media profiles on Facebook, Instagram, and YouTube, as well as links to external websites (e.g., our Belarus partner site). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

When you interact with our social media profiles, those platforms may collect data according to their own privacy policies. We do not control and are not responsible for the data processing practices of these platforms.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: